Building a winning family through service and innovation.

ONQ is a fundamentally different type of RCM partner.
Why? The three founders all have extensive experience in Revenue Cycle Management. Before starting ONQ, we had direct experience purchasing and managing RCM outsourcing and support services.

Our Executive Team

ONQ is comprised of people who believe in providing exceptional, personalized focus on our clients. Our aim is to be your partner, get in the trenches with you, and watch you succeed. As former billing company owners and managers, our executive leadership team is comprised of seasoned business executives with decades of experience in revenue cycle management and healthcare technology.

Jack McBride

Chief Executive Officer

Jack McBride serves as Chief Executive Officer of ONQ providing tactical and strategic solutions for clients. A driven and effective business leader with expertise in strategic planning, mergers and acquisitions, finance and accounting, risk management, and process improvement, Jack has …

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Alan Nottingham

Chief Operations Officer

Alan Nottingham serves as Chief Operations Officer of ONQ and is responsible for global operations, including the delivery of best-in-class client experience. Mr. Nottingham is directly involved with both ONQ associates and clients …

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Thomas Mathews


Tom Mathews serves as President for ONQ. He has extensive experience in the healthcare market working with clients in health systems, hospital-based networks, multi- and single-specialty groups, and academic medical centers. Tom demonstrates a clear aptitude for…

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Sean D. Hammerle

Vice President of Operations and Development

Sean Hammerle is the Vice President of Operations and Development for ONQ’s Contact Center in Panama. With over 25 years in corporate coaching, charitable governance and public speaking, Sean has worked globally with businesses and philanthropic organizations of all sizes and missions throughout his career…

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Edwin Cuc

Vice President of Information Technology

Edwin serves as VP of Information Technology overseeing ONQ’s IT infrastructure and aligning all technology with the vision of corporate initiatives. He is intricately involved in daily operations of both ONQ and clients, working with business units to analyze existing processes and procedures. He is well versed in data analysis…

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Our unique perspective allows us to deliver solutions designed to:

  • Maximize customer value

  • Provide the highest level of support and service

  • Perform services with 100% transparency
  • Collaborate with customers to develop inventive solutions to achieve support of customer objectives

  • Support our customers in achieving their goals whether that is increasing production or service level, reducing operational costs, or increasing scalability. ONQ has experience and success in providing solutions that work for our customers.

Team work discussion


Successful Rate

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Marketing Firm

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Social Responsibility


As an international organization, ONQ is proud of our presence in Panama and pleased to have a more global view of the world through our experiences. ONQ is committed
to change around Social Justice, Environmental Policy and supporting the communities in which we have a presence.

Letter from CEO on Social Justice 2020. Please include link to Jack letter here.


ONQ is proud to sponsor and/or volunteer at the following locations (Sean to provide a list of organizations ONQ has supported in Panama. Sean will get list by Friday.)