About

Who We Are

OnQ offers comprehensive outsourcing solutions with a unique approach aimed at helping our clients manage costs, processes and maintain consistency.  As former billing company executives who utilized labor outsourcing, we are intimately familiar with the benefits and potential pitfalls.

OnQ brings together an intelligent and cost-effective labor source, revenue cycle expertise and improved insights through our BI tool, ClearView.  Finally, this process is managed on-site by U.S. billing experts.

The company is built with commitment to a single guiding vision:  To be the most trusted global partner, delivering solutions that improve business service processes, yielding unimaginable benefits for our customers.

What We Offer

In a fluid healthcare environment with changing reimbursement, OnQ understands the importance of maximizing efficiency within the revenue cycle.

Global Labor Outsourcing:

  • OnQ offers highly-educated, bilingual associates who lower your business operating costs while improving productivity and processes.

Patient Services Call Center:

  • English and Spanish speaking call center agents trained in healthcare.  Processes and infrastructure to ensure the highest level of quality and productivity.

ClearView Practice Intelligence & Analytics:

  • Fast, actionable insights into your business operation accessible anytime, anywhere you have Internet access.
Why OnQ?

  • Expertise:  OnQ is the only outsourcing partner owned and managed by former billing company executives.
  • Quality:  Highly-educated, bilingual workforce with direct oversight by U.S. healthcare revenue cycle experts.
  • Access:  Near-shore Panama location in a convenient U.S. time zone.
  • Profit:  Dramatically improve your bottom line.

OnQ offers the latest innovative solutions, including:

  • Customized programming and advanced visual reporting
  • Sophisticated analytical tools
  • Real-time, on-demand insight into business operations
  • Direct interfaces with your systems
  • Revenue cycle automation
  • Seamless integration between third party vendors

At OnQ, you have access to some of the brightest minds and best resources in healthcare.  Be assured that we want nothing more than to help you succeed.  After all, your success reflects on us and we’re committed to seeing you thrive.